Computer Technician, A+ Certified
Job Skills:
- Extensive knowledge of Windows XP (x86/x64), and a good working knowledge of Windows 2000.
- Moderate knowledge of Windows Vista (x64) as well as Windows 98/ME.
- Experience with various versions of RedHat Linux, including an intermediate to advanced knowledge of several versions of Fedora Core, and even a some experience with Knoppix.
- Experience building desktop computers. My knowledge of cooling and airflow is also above average.
- Extensive knowledge of both desktop and laptop computers, and extensive experience in repairing both.
- Very good understanding of computer software and drivers, especially on Windows XP and 2000.
- Moderate experience in printer maintenance.
- Good understanding of computer networking (both wired and wireless) and related technologies and protocals such as TCP/IP, MAC addresses, 802.11g, and the OSI model.
- A decent understanding of Java programming for both desktop and server.
- Extensive experience testing weekly builds of the Opera Web Browser and making the most out of it's enhanced capabilities and security.
- Experience with a variety of anti-virus products, and a good understanding of how they work and which ones do their job better.
- Good with new software, as well as quickly figuring it out, and learning how to make use of it.
- Extensive experience in training others in various aspects of computers including basic operation, maintenance, repair, and assembly.
- A good working knowledge of HTML/XHTML and CSS (this document should validate as XHTML 1.1 and CSS 2).
- The ability to test webpages for compatibility on a wide range of web browsers including; Internet Explorer 5.5, Internet Explorer 6, Internet Explorer 7, Firefox, Opera, and Konqueror.
Current Employment:
Private Consultant
Computer/Network Services
- Build new mid-range or high performance computers with better-than-average cooling, and a slightly longer projected lifespan.
- Optimise installations of Microsoft Windows (including Windows XP Home and Professional, Windows 2000 Professional, Windows 98/ME, and the new Windows Vista).
- Remove spyware/virus infestations and set up more secure, more efficient, and lower cost anti-virus solutions.
- Diagnose and repair/replace faulty computer hardware in both desktop computers and laptops.
- Setting up Linux based computers to act as redundant file storage.
- Setting up both standard 10/100/1000 wired networking, and wireless networking.
- Increasing security on wireless networks by use of advanced WPA/WPA2 encryption, MAC address filtering, and AP isolation.
Former Employers and Responsibilities:
Fry's Electronics
9820 Kincaid Dr.
Fishers, IN 46038
Phone: (317) 594-3101
Employed: April 4th 2005 - May 10th 2006
Manager: Mark Hernandez
Position: Technician Supervisor
- Training technicians in both software and hardware knowledge and repair.
- Updating utilities disks (such as BartPE) to ensure current versions of anti-virus and anti-spyware software.
- Running reports and checking to ensure that paperwork was being done properly.
- Checking to make sure that customers' computers were being repaired properly, and on time.
- Making sure that technicians cleaned up their work area before leaving for the day.
- Making sure that all tools and equipment, including any customer owned devices or computers that were portable, were locked up before closing down for the night.
- Helping technicians get their work done, and deal with customers.
- Provide assistance to customers with opportunities, and make sure that they were taken care of.
Position: I.S. Technician
- Performing periodic preventative maintenance on all computers and printers in the store.
- Repairing any broken computers in the store, and managing internal support requests.
- Making sure that all of the computers in the store had the latest virus definition updates for McAfee Enterprise Edition, and that all computers had the latest updates from Microsoft installed.
- Helping other technicians with their work when I was not busy.
Position: A+ Certified Technician
- Helping customers by trying to quickly determine their computer's problem before checking it in for repair.
- Doing software and hardware diagnostics on any brand of computer to determine the cause of it's problems.
- Replacing hardware in any brand of desktop or laptop computer (including Apple).
- Building new computers to the customers' specifications, and with better-than-average cooling.
- Installing any version of Microsoft Windows, as well as various flavors of Linux.
- Working with various types of RAID, and installing operating systems on RAIDed hard drives.
- Performing virus and spyware removal.
- Doing data backup and recovery off of functioning hard drives.
Escrow & Title Services
50 S. Meridian St. Suite 600
Indianapolis, IN 46204
Phone: (317) 681-6090
Fax: (317) 681-6091
Employed: Approx. March 2004 - April 2005
Supervisor: Jamie Lyons
Position: Title Searcher
- Search for history of property ownership to verify current title.
- Search for any conditions (such as easements, unpaid taxes, and judgements) which need to be mentioned as exceptions in the Title Insurance policy.
- Get copies of all documents (within a 30-50 year period) that could affect property ownership.
- Record documents with County Recorder's Office which pertain to a new policy, and need to be on public file (such as a new mortgage).
- Deliver important documents to offices in the down-town area.
